Privacy Policy

Fertago.eu is committed to protecting the privacy of its customers and users. Based on this, we have drafted these privacy policy principles, which govern the collection, use, disclosure, transfer, and storage of customer data. Our online activities comply with all relevant European Union legislation and the laws of the Republic of Estonia. Please take a moment to review our privacy policy.

Collection and Use of Personal Data
Personal data is data that Fertago.eu collects to perform a contract entered into with an individual or to contact them.
The collection of a loyal customer’s personal data may occur in the following ways:
• by submitting contact information (incl. your name, personal identification code, postal address, phone number, email address, preferred contact method) on our website;
• through the customer's account info or cookies when using the website;
• by storing personal contact details or purchasing preferences when making a purchase or placing an order in our store or e-store (Fertago.eu may ask you to voluntarily provide personal data and personal information in certain areas of the website. The required personal data may include name, address, postal code, email address, phone number, and other data).

Collection of Other Data
We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
We may also collect data on generalized customer activities in our stores and on the website. This data is aggregated and used to provide more useful information to our customers and to learn which parts of the website, products, and services are of most interest. Aggregated data is treated as non-personal data in this privacy policy.

Use of Collected Personal Data
With the collected personal data, we can inform customers about Fertago.eu product news, campaigns, and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications about products that might interest them can remove themselves from the targeted audience at any time. We also use the collected personal data for delivering goods and fulfilling our obligations to the customer.
To better serve the customer, Fertago.eu may disclose information about individual users to third parties who provide services to Fertago.eu and are contractually bound to keep the shared information confidential. Third parties include, for example, our partners responsible for the logistics and transport of goods sold in the e-store.

Modification of Collected Personal Data
Personal data collected to identify and contact the customer can be viewed, modified, and updated in the "My Info" section of our website.
If your email (Fertago.eu website user ID) changes, please notify us, as the customer cannot change this themselves.

Protection of Personal Data
Fertago.eu takes all precautions (including administrative, technical, and physical measures) to protect the customer's personal data. Access to modify and process data is restricted to authorized persons only.

Security
All personal data of the customer that becomes known during visits to the Fertago.eu e-store and when making purchases is treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser's personal data and bank details.

Privacy Policy Terms and Changes
By starting to use our website, you confirm that you have read and agreed to these principles and terms. We reserve the right to change the general terms of the privacy policy if necessary, notifying all loyal customers thereof.
For all questions or concerns regarding the privacy policy or data processing, please contact us at info@fertago.eu.